Returns will be honored within 30 calendar days from the delivery date of the respective order, provided that the product is in its original condition, has receipt, and is in its original packaging.

If you receive a damaged or faulty product, you must notify us through email. You will be given instructions for returning the product and receiving a refund or replacement. The product must be returned in its original packaging and in its original condition.

No refunds or exchanges will be offered for change-of-mind purchases.

Should you require further assistance, feel free to contact us at creacia.au@gmail.com